Frequently Asked Questions
Discover everything you need to know about our olfactory collection and services.
What makes Perfumer H fragrances unique?
Our fragrances are crafted by master perfumer Lyn Harris, using the highest quality natural ingredients and laboratory synthetics to create unconventional, seasonal scents that tell a story.
Are your glass bottles refillable?
Yes, sustainability is at our core. Our hand-blown glass bottles are designed to be kept forever and can be refilled at any of our flagship stores at a reduced price.
Do you offer international shipping?
We currently ship to select international destinations. Please note that because perfume contains alcohol, it is classified as dangerous goods and may require specialized couriers and additional fees.
Can I sample a scent before purchasing a full bottle?
We highly recommend our discovery sets or individual 2ml samples, allowing you to experience how the fragrance develops on your skin before committing to a full-size purchase.
What is your return policy?
Due to the nature of our products, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 14 days of delivery.
Are your products vegan and cruelty-free?
We do not test our finished products on animals, and the majority of our fragrance collection is vegan, with the exception of specific scents that may use ethically sourced beeswax or ambergris.